Hello,

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You'd like to one day be able to leave the ED? Too bad! You can't do that without your ID badges, which I won't give you until you solve my riddle! 

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Your tour of the department should help you figure out the secret phrase to earn your ID badges. Each room should give you a clue. Fail and remain trapped for all time!

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Hahahahahahaha - xoxo Terry the IT rep